We’re living in the age of the smart phone. The tragedy in Boston & the manhunt thereafter clearly demonstrates the value of videos & images. Without a doubt video assets provided invaluable evidence to solve this tragic incident effectively & quickly.
So how do TASER AXON Flex on-officer cameras help law enforcement & their communities? Look at the numbers below from Rialto PD’s Chief Farrar’s study.
Decrease In Complaints
Because of Rialto PD’s extensive data gathering and controlled study, the data is compelling. Over the course of 1 year, officer complaints fell by 87.5% in the experimental group. The data shows the officers increased interactions with the public compared to the previous year, and still complaints fell dramatically.

Decrease In Use Of Force
Rialto PD also focused on their Officer use-of-force data. During the experiment, individuals wearing an AXON flex reduced use-of-force by 59%. This data indicates that the presence of the camera not only encouraged compliance from the public but it also reduced instances of use of force by officers.

What do you think? On-officer cameras appear to improve behavior on both sides of the badge. Let’s face it – no one wants to look bad on camera.
A recent San Francisco Chronicle article announced that San Francisco PD’s Chief Greg Suhr withdrew a proposal to conduct a pilot program to test & evaluate TASER CEWs. It was reported that Chief Suhr told the Police Commission that there were too many restrictions on using CEWs and it would increase the risk to officers & residents.
Anyone following this story isn’t surprised by this given the Chicken Little banter by TASER critics in the Bay Area that has occurred at the mere mention of TASER, TASER, TASER! The rumor mill was over-the-top & there were too many outrageous claims made by anti-TASER groups in the efforts by the last three police chiefs. Yes, three different police administrations in a row have been denied even the opportunity to test TASER technology.
However, the community has spoken. Or has it? While critics are resoundingly encouraged by this action, is this really a win for the great city of San Francisco?
Here are some comments made by TASER that were posted in the San Francisco Chronicle:
Steve Tuttle, a spokesman for TASER International Inc., said Thursday the decision in San Francisco came as no surprise.
“In reality, the activists have won a step back to the Stone Age in modern policing by preferring pain compliance and batons to beat dangerous subjects into submission instead of using a safer, more effective and accountable response to resistance,” Tuttle said.
More than 17,000 law enforcement agencies across the country use Tasers, Tuttle said.
In response to an article citing Jennifer Friedenbach, Executive Director of the Coalition on Homelessness who said, “We’re very excited, we think they made the right decision. They’re going to save lives by not using Tasers.”
Dear Jennifer, I’d l like to just open the dialogue for one moment. I’d like you to not judge or predispose yourself to any opinions until you read my quick email to you.
I saw your quote about TASER technology and must admit I’m struck by the statement that you’re going “to save lives by not using Tasers.”
I wasn’t surprised by the outcome given all of the controversy concerning TASER devices in San Francisco. However, it’s a shame is that the technology wasn’t even allowed to be put to the test to prove or disprove that TASER technology was an advancement forward in safety, effectiveness and accountability. Had it failed, the SFPD would have scraped the program. But just imagine if it had the same results worldwide in which thousands of agencies saw use of force drop while reducing injuries to officers and suspects.
Instead, the SFPD is left without the opportunity to prove or disprove the success of TASER technology.
Can you name another response to resistance tool that has been studied more (try to find multiple studies from PubMed on baton strikes, impact munitions, OC, fists, kicks, and punches), and you won’t find any of the tools that SFPD uses with any accountability means as our TASER with cameras and its secure Dataport downloads that are independent witnesses to the time, date and duration of each use or the effectiveness of stopping an escalation of force.
“While I understand that your organization is against TASER devices, I’d like to ask as food for thought, ‘If not TASER at SFPD, then what?’ I’m not talking about when a response to resistance doesn’t require force. I’m talking about stopping someone who is violent and dangerous that would fit a SFPD policy:
When the use of force is necessary and appropriate, officers shall, to the extent possible, utilize an escalating scale of options and not employ more forceful measures unless it is determined that a lower level of force would not be adequate, or such a level of force is attempted and actually found to be inadequate. The scale of options, in order of increasing severity, is set forth below:
a. Verbal Persuasion
b. Physical Control e.g., passive resister, bent wrist control, excluding the carotid restraint)
c. Liquid Chemical Agent (Mace/Oleoresin Capsicum)
d. Carotid Restraint
e . Department-issued Baton
f . Firearm
We know beating someone to submission isn’t the answer. While I understand the fears of TASER, I don’t understand how anyone could accept choking someone out or beating somebody into submission.”
So, what’s up on deck next? Bean bag rounds, perhaps. Is this what was won? Shooting bean bags (akin to being hit by a major league baseball) at dangerous suspects. Any cameras on those? You’ll really want to see what happens when that occurs for accountability & transparency. Any computer chips that record the time, date & duration on those or on any of those items listed a-f above? Nada.

Baton strikes on student – Are these moderns tools for today?Did the community really speak out? Of course, that’s the right and proper thing to do as a nation dedicated to public discourse.
Did the community really speak out? Of course, that’s the right & proper thing to do as a nation dedicated to public discourse.
But can we trust the decisions of our own US DOJ’s report about the relative safety of TASER technology as well as the fact this is the most tested less-lethal tool studied in law enforcement to date? Can we not trust the thoughtful decisions of 17,000 law enforcement agencies to deploy TASER CEWs? Many of which required independent safety studies conducted by their own governments. How about how TASER devices have saved more than 105,000 lives from death or serious injury in 1.85 million uses? Or can’t we trust the men & women in blue that protect & serve San Francisco with TASER CEWs as they already trust them with guns?
I find it hard to believe that the vast majority of San Franciscans are jumping for joy that they are among one of only a handful (literally) of major cities in the U.S. that have not deployed TASER devices to save lives & protect officers.
Even other independent DOJ reports are encouraging enough to at least test the equipment because of the potential for safer communities:
In a study that compared seven law enforcement agencies that use TASER CEWs with six agencies that do not, researchers found:
Oh I know this sounds like sour milk (it even does to me), but it’s hard to say congratulations when potential alternative to save lives, reduce injuries to suspects & officers wasn’t even at least tried. The sky is not falling but I can tell you that going back to the Stone Age is no accomplishment to be proud of today.
The NY Times recently published story: Wearing a Badge, and a Video Camera. It reports that the use of AXON Flex cameras can reduce complaints by 89% & use of force by nearly 60%. These findings were the result of a year long case study conducted by Chief Tony Farrar, Rialto PD, CA, in collaboration with Cambridge University Institute of Criminology.
Law enforcement pays out more than $2.5 billion dollars annually on complaints and lawsuit settlements alone. Clearly POV on-officer cameras are the video solution for accountable policing – accountable to both law enforcement agencies & the public.
Myth: EVIDENCE.com can only store videos from AXON Flex devices.
Fact: EVIDENCE.com is a total evidence management system. It manages all digital evidence including videos from Flex devices, fixed cameras, & in-car cameras. It also stores digital photographs & documents such as scanned copies of witness statements & any other type of digital reports. EVIDENCE.com also uploads & stores Trilogy logs, dataport logs, & video from our X2, X3, X26 CEWs & TASER CAM devices.
Myth: Using EVIDENCE.com adds more work to my already busy schedule.
Fact: EVIDENCE.com reduces your workload; not increase it. Case folders in EVIDENCE.com are to view, search & organize (including AXON Flex videos, documents, & other digital evidence related to a case). This streamlined evidence collection & management process allows law enforcement to spend more time protecting & serving communities. It can be stored easily using our Cloud Computing EVIDENCE.com.
Myth: My evidence won’t be admissible in court if it’s not stored on a server controlled by my agency.
Fact: Chain of custody auditing & security controls built into EVIDENCE.com help ensure that your evidence is fully admissible in court & every view, download, & edit is recorded, tracked & reportable. Our video transfer & storage meets or exceeds the International Association of Chiefs of Police (IACP) recommended standards.
Myth: My evidence would be more secure it it is stored internally & not at an external third party location.
Fact: EVIDENCE.com protects your data through sophisticated physical & virtual access controls, encryption & audit trails. All data stored on EVIDENCE.com is stored redundantly & backed-up daily ensuring your data is accessible when you need it.
Myth: My videos on EVIDENCE.com can be viewed by anyone from TASER International, employees of the data storage center, or other agencies. TASER International could potentially sell these videos to the media.
Fact: All videos & other agency data on EVIDENCE.com can only be viewed by members of your agency and other internal & external users as designated by your agency. TASER Int’l & third party vendors have NO permitted access to view or edit your evidence.
Myth: Supervisors will check my videos to see that I am doing my job correctly.
Fact: Currently, your supervisor & other agency staff personnel have access to your video & data files as described in your agency policies. Most likely, access to your AXON Flex videos & other data stored on EVIDENCE.com will be similar to access to existing case files including videos from in-car cameras, interview rooms, etc.
Myth: Once I store my evidence at a third party facility, no matter how secure it is, it could be accessed by federal & other agencies.
Fact: Where your evidence is stored does not affect the legal access of the data by investigative agencies, FOIA requests, etc. The access is the same regardless of whether the data is stored on an agency server or in a third party storage facility.
Myth: Other officers or personnel at my agency can access all of my files on EVIDENCE.com.
Fact: All control permissions are set by your agency. In addition to designating users, each agency can control the level of access of their users. As an example, the agency can set parameters where only certain users are authorized to download a video so that a full chain of custody is always maintained.